Issues and Solutions in Sanchay Post 7.5 Service Pack 1 Patch 5

Following are the Issues and Solutions in Sanchay Post 7.5 Service Pack 1 Patch 5 published by SDC Chennai.


Issues

Solution

1

Standing Instruction has been executed on the very next day of installation of Patch 5 instead of 15th of the month and PO has accounted the SI entries on the day of execution itself.

No issue.
Uninstall Patch 5 (thro Control Panel)
Download Patch 5 (revised one) from SDC site again.
Install the revised Patch 5

Next month onwards, Standing Instruction will be executed correctly.

2

Standing Instruction has been executed on the very next day of installation of Patch 5 instead of 15th of the month and PO has NOT accounted the SI entries on the day of execution itself.

Contact SDC over phone immediately
(044 28524482).

3

RD Standing Instruction has been executed on previous working day (if 15th is holiday) instead of next working day.
Ex: If 15.08.2014 is holiday, SI will be executed on 14.08.2014 instead of 16.08.2014

If Standing Instruction entries run on 16.08.2104 , all the monthly installment of accounts (opend between 1 and 15) will be considered as defaulted depoisits as per the new rule (SB order No 5 dated 25.03.2104). Hence it will be executed on previous working day.

It is the duty of Post offices to instruct the customers accordingly  to maintain the balance in SB accounts on that date

4

Error :
"default present. please pay all the default to continue  monthly deposit'

As per SB order No. 5 dated 23.05.2014,
If in any RD account, there is monthly default(s), the depositor has to pay the
deposit for the defaulted months first along with default fee and then he can pay the current monthly deposit.
deposit.

5

Error :
"default present. please pay all the default to continue  monthly deposit'

But, there is no default in that account. 

Eg: Account opened in Jan 2010.  Now going to pay for current month deposit and Sanchay Post application shows that there is default in Feb -2011. But, in passbook (both digitised and manual), there is an entry for Feb 2011.

Accuracy of Data should be checked and certified by POSTMASTER.

Make an Error Book Entry.

Then go to RD Data Entry Module (with prior permission), and delete the entries shown under Unpaid defaults after verification.


SHARE
    Blogger Comment
    Facebook Comment

0 comments:

Post a Comment