Error in PA/SA Online application website (Important for ePayment offices)


There is an issue in connection with PA/SA Online Application website.  While printing the Chellans, same barcodes are printing in the different Chellans with different registration number.  That is, the Registration number and barcode number are different in some Chellans. In this case the amount credited will not goes to the correct candidate’s registration number.  The amount will reflect against the same registration number in the epayment website. Number of offices has reported the same discrepancy. Following are the solutions

Solution

1. While doing ePayment transaction, the counter PA should check whether the Registration No and the barcode number printed in the chellan are same. (Check the first 12 digits from barcode)


2. If the numbers are different, type the registration number manually in the epayment transaction screen and complete the transaction or suggest the candidate to make another registration.
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2 comments:

  1. Same barcode number is coming because of using the same system for application registration without clearing the browsing history, cache and cookies. After each registration browsing history, cache and cookies is to be cleared. As said above..counter PA cannot check the barcode number of all applications. It is possible when 02 or 03 challans are received together. What to do if fees is paid in different instances or in different Post Offices??? So it is the candidate who has to take care and not the counter PA.

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    1. Thanx for your Comment. Counter PA can check both Registration No and Barcode since these two numbers are available in the chellan. Counter PA can easily do this while presenting the chellan in counter. He/she need not check a bulk list for this. This is possible if the fee is paid in different instances or in different Post Offices.

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