The important reasons for
non-receipt of COD booking data for invoicing in Postman module is consolidated
and shown below. It can solve 90% issues
by following the solution given below.
No
|
Reason
|
Solution
|
1
|
Non upgradation of ParcelNet software.
|
The
ParcelNet update is kept available for downloading by all the Post offices in
ftp site of CEPT at location ftp://ptcinfo.org/Meghdoot7/Updates/. All the Post Offices have to download and upgrade their
software to the ParcelNet Update.
|
2
|
Non upgradation of the ParcelNet
software, successfully.
|
If any
errors are being displayed while doing upgradation, the log folder has to be
sent to CEPT for analysis and suitable solution.
|
3
|
The Delivery Post Offices are changing
their office type in Point of Sale module
|
The Office
type of all Delivery Post Offices shoule be selected as "Post
Office" in Point of Sale module. This option is available for Point of Sale Supervisor in Environment
option).
|
4
|
eCounter and Postman Dababase were not
upgraded properly
|
An eCounter
database script containing all the earlier scripts is available from link,
COD Solution. Please cause to run the same in all the Post Offices.
|
5
|
Booking information is not available
in the Central Server, even though the articles are booked through the
system. This can be due to errors in creation of messages/transmission of
messages.
|
The Booking
offices have to check the ParcelNet Website on daily basis and ensure that
the articles booked by them on previous day are reflecting in the Booking MIS
report. If any deviation is there, they
need to take up the issue with CEPT, so that CEPT can provide solution for
transmission of data.
|
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